Apple Vision Pro Owners Report Issues and Returns

CEO Tim Cook hailed Vision Pro as the advent of a new computing era; though, some early users are returning the device within days.
CEO Tim Cook hailed Vision Pro as the advent of a new computing era; though, some early users are returning the device within days.

While Apple’s $3,500 mixed reality goggles, the Vision Pro, were hailed as the dawn of a new computing era by CEO Tim Cook, some early adopters are returning the device within days, citing various issues.

Comfort and Usability Concerns

Reports of discomfort and usability issues have surfaced among users, with complaints ranging from a lack of dedicated apps to discomfort during use, prompting returns and dissatisfaction.

Some users expressed disappointment over the device’s perceived lack of utility due to a shortage of dedicated apps. This led to skepticism about its long-term value and usability in daily activities.

User Testimonials and Experiences:

Tech executive Alexander Torrenegra shared his decision to return the Apple Vision Pro due to underwhelming user experience, citing a preference for traditional display setups and concerns over immersive work capabilities.

Many users reported experiencing motion sickness and headaches after using the Vision Pro, echoing past complaints about AR and VR headset usage.

Apple’s user guide for the Vision Pro includes warnings about potential motion sickness effects and advises users to cease usage if symptoms arise, reflecting the company’s awareness of potential adverse reactions.

Return Rate and Public Perception:

While Apple does not disclose sales figures, an informal poll conducted by Cult of Mac indicates a significant percentage of users planning to return the headset, highlighting public dissatisfaction and potential challenges to the product’s acceptance.

With Apple’s 14-day return policy in place, early adopters have until February 16th to return the Vision Pro for a full refund, prompting discussions about the device’s viability and user satisfaction within a short timeframe.

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